the lady who took my x rays, ariah, she gets 5 stars.
i am a person with high anxiety, my mother was researching dentists and we thought this would be the best one. so we made an appointment with dr lee. very unfortunately, we had to change my appointment and i got stuck with dr chi.
back track a little: the person who polished my teeth didn’t introduce herself nor would she call me by my name. it was extremely uncomfortable to be called pet names while someone’s hands are in your mouth. ex: baby girl, sister, cutie, sissy. not professional.
she also did not let me know before switching tools and it took me by surprise. she dug into my gums so violently while flossing, that i was still spitting up blood 30 minutes later.
chi came in. he asked if i was there for A cavity. i said im aware i have a few, and yes that’s the reason im here. he laughed at me and said “yeah. a few” he did not tell me i have 18 cavities. i asked him how many there were and he didn’t answer. he wants me to have surgery to take my singular wisdom tooth out, and when i explained that i might not want an invasive surgery because my tooth is not causing me pain, he dismissed that and said i need an extraction. later i find out that my roots are grown in sideways and that’s why he suggested surgery.
chi did a cleaning on my teeth, directly after finishing, he said “okay see you next time” and walked out.
the person who gave me my bill told me how many cavities i have and WHY i should get my wisdom tooth out.
over all, the staff was pleasant, but my experience with doctor chi and the technician who polished my teeth is why im leaving a 1 star review.
Courtney F.
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